As a non-carrier, we have annual service contracts. You`re free to go, whereas we`d be sad if you go. You are responsible for all costs incurred until the end of your useful life. If you carry your number to another network operator, your service will be disabled. In addition, termination of the service may involve other agreements you have with us, including equipment rate plans or leases, in which some of your payments may be accelerated in the event of cancellation. No responsibility for guarantees. With the exception of a written warranty that can be granted with a T-Mobile device that you purchase from us and to the extent permitted by law, services and devices are provided on the basis of “as expected” and “with all errors” and without any guarantee. We do not provide explicit or implied assurances or guarantees, including a tacit guarantee of cash or adequacy for a specific use, including for security or authentication purposes, regarding your service or device. While T-Mobile strives to protect customer accounts, T-Mobile does not guarantee security. You take responsibility if you use your service as a means of security or authentication for other accounts. For more information, please see our privacy statement at www.t-mobile.com/privacy-center/our-practices/privacy-policy.

We cannot and do not promise continuous or faultless service and do not allow anyone to give guarantees on our behalf. This does not deprive you of the warranty rights you have against others. We do not guarantee that your communications are private or secure; It is illegal for unauthorized persons to intercept your communications, but such eavesdropping may occur. If we are not able to resolve your claim within 60 days despite these good faith efforts, then either you or we can initiate lawsuits or small claims. To begin arbitration, you must send a letter requesting arbitration and description of your claim to our registered agent (see “How to notify each other” below) and to the American Arbitration Association (“AAA”). Arbitration of all disputes is managed by the AAA according to its consumerist arbitration rules in force at the time of the start of arbitration, except that one of these rules is contrary to our agreement in these CGVs, in which case these AGCs will govern.